.Order before 3pm for same-day dispatch, for deliveries to Mainland UK & Northern Ireland. Any urgent orders required after this time please call us and we will do our best to accommodate.  (orders placed Monday – Friday Excluding Bank Holidays)

Mainland UK – Orders over £250 (+ VAT) will be delivered free of charge, below £250 will be charged at £10.00.  Delivery is  usually within 24 hours depending on location.

Orders to Southern Ireland & The Channel Islands – Minimum order £1,000 delivery included (no back orders permitted).  Orders need to be placed over the phone for these locations.

Orders to Northern Ireland –  Orders with a value greater than £500 will be delivered free of charge. Orders below this value will have a delivery charge of £35.00 applied to the order. Delivery times are approx 2-5 days subject to customs clearance, receiver is liable for duty and tax charges.

* Please note all polyplastic  windows and Skypod’s are excluded from free delivery.

Windows may arrive with our carrier RBC, These will be sent on 48 hour delivery and the carrier will notify you with a delivery time slot. The item will be sent with a carrier unpacking service and will need to be inspected on delivery. Any damage must be reported at this point and the delivery refused. If the unpack service is declined, no claim will be honoured afterwards for damage.

Click and Collect – Customers are welcome to collect,  Please choose the click and collect option on our website and we will have your order ready for you within 4 hours (call if needed more urgently). Collections are available from our Uttoxeter warehouse between 10:30am and 6pm.

Need help before or after placing your order? contact us online or call us on 01283 586060